One Hour One Life Forums

a multiplayer game of parenting and civilization building

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#1 2018-08-14 00:19:13

selenastarbuck
Member
Registered: 2018-08-14
Posts: 2

I need help

I've been trying for hours today and yesterday to get the game to work. Is there a way to get my money back im really upset and tired i need a refund

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#2 2018-08-14 00:53:31

Joriom
Moderator
From: Warsaw, Poland
Registered: 2018-03-11
Posts: 565
Website

Re: I need help

You can always ask Jason (game Developer) for refund directly via email: [email protected]

Are you sure you've exhausted all possibilities though? Have you tried getting help though discord #help channel?

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#3 2018-08-14 07:20:22

The_Llamacorn
Member
From: Sweden
Registered: 2018-04-01
Posts: 183

Re: I need help

I would recommend trying to get some help from Jason before just giving up completely. You might just miss out on the best game you've ever played.


Noobs are fine, but noobs that don't listen and refuse to learn, get on my nerves. Your ignorance will lead you to Donkey Town one day.

"Hugs from grandma"
-Rose Winter

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#4 2018-08-15 23:14:28

selenastarbuck
Member
Registered: 2018-08-14
Posts: 2

Re: I need help

i don know how to get to you one discord the links are blocked and we finally got the game to start with my brother in laws help but now when i start the game on the tutorial its like one frame  per 30 seconds

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#5 2018-08-15 23:37:06

desertsyd
Member
Registered: 2018-07-18
Posts: 26

Re: I need help

selenastarbuck,

the best way to get help is to describe in detail your issue.

1 - what are you running on?  Windows (xp, 7, 8, 10) , linux, OSX, phone?
2 - briefly describe the hardware. intel, amd, on-chip graphic?
3 - "one frame  per 30 seconds" does the graphics take a while to appear or is your avatar seems to be "skipping"

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#6 2018-08-16 00:25:14

Uncle Gus
Moderator
Registered: 2018-02-28
Posts: 567

Re: I need help

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